Privacy Policy

Most Recent Update: March 2026

1. Collection of Personal Information

Information Collected Directly From You

We may collect personal information directly from you, for example, through a web form, during an online or in-person registration, while making a reservation, while setting up an account with us, when you contact us for customer support, or at checkout. Personal information we collect directly from you may include first and last name, email address, phone number, and physical address.

Information Collected From Your Device

Our website may use tracking technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device, including your IP address, browser and operating system information, geographic location, referring website address, and other information about how you interact with the website.

Our website may also use cookies to personalize your experience and enable certain features. You may disable cookies in your web browser; however, parts of our website may not function properly. More information about blocking and deleting cookies is available at allaboutcookies.org.

Our email campaigns may also use tracking technologies such as web beacons, pixels, and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics.

Information Collected From Our Advertising Partners

We may collect personal information about you from our advertising partners. Personal information we collect from our advertising partners may include your demographic information, shopping history, and geographic location.

2. Use of Personal Information

We use information collected directly from you to provide you with our products and services, customer service and support, and other relevant information. We may also use this information to market our products and services to you, including by email and text message, subject to your consent.

We use information collected automatically from your device to provide our website to you, to optimize our website, and to assist with our advertising and marketing efforts.

We may also use information collected from you and information collected from your device to send you abandoned cart reminders if you added items to your shopping cart but did not complete checkout.

We use information collected from our advertising partners to market our products and services to you.

3. Disclosure of Personal Information

We may use third-party service providers to assist us with providing and marketing our products and services to you, and we may share your information with such third parties for these limited purposes.

Our site integrates with Zoho SalesIQ for live chat, Synchrony Financial for financing applications, and WhyFire for product browsing and estimates. Each service has its own privacy policy governing data collected through their platforms.

We do not share or sell mobile phone contact information to third parties for marketing or promotional purposes.

We may also share your personal information if necessary to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Email and Text Message Communications

If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us.

If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us. For more information, see our SMS Terms & Conditions available at albersfireplaces.com/terms-conditions.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

You may have the right to request access to the personal information we hold about you, to port it to a new service, or to request that your personal information be corrected or deleted.

To exercise any of these rights, please contact us at CustomerService@albersfireplaces.com or call (732) 629-7444.

7. Children's Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

8. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated date. Please review it frequently.

9. Contact Information

If you have any questions about this policy or our privacy practices, please contact us:

Alber's Fireplaces
309 US-22
Green Brook Township, NJ 08812
(732) 629-7444
CustomerService@albersfireplaces.com